SunCore Systems Return Policy

At SunCore Systems, we want you to be completely satisfied with your purchase. If you are not entirely happy, we’re here to help.

Returns

• You have 30 calendar days from the date you received your item to request a return.

• To be eligible, your item must be:

  • Unused and in the same condition that you received it.

  • In the original packaging with all accessories, manuals, and components included.

• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

• Items marked as final sale.

• Customized or special-order products.

• Opened software, downloadable digital products, and gift cards.

Refunds

• Once your return is received and inspected, we will notify you by email.

• If approved, a refund will be issued to your original method of payment within 5–10 business days.

• Shipping costs are non-refundable. If you received free shipping, the actual shipping cost may be deducted from your refund.

Exchanges

• We replace items only if they are defective or damaged.

• To request an exchange, please contact us at contact@suncoresystems.com.

Shipping Your Return

• Customers are responsible for paying their own return shipping costs.

• We recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

If you have questions about your return, please email us at contact@suncoresystems.com.