Shipping policy

Shipping Policy

Processing Times

  • Orders are processed within 1โ€“3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

  • Shipping charges are calculated at checkout based on weight, size, and destination.

  • Estimated delivery times:

    • Standard Shipping (U.S.): 3โ€“7 business days

    • Expedited Shipping (U.S.): 2โ€“3 business days

    • International Shipping: 7โ€“21 business days (varies by location)

Order Tracking

  • Once your order ships, you will receive an email with a tracking number.

  • Tracking information may take up to 24โ€“48 hours to update.

Shipping Restrictions

  • We currently ship within the United States and select international locations.

  • Some oversized or restricted products may not be available for international delivery.

Delays & Issues

  • SunCore Systems is not responsible for delays caused by carriers, customs, or unforeseen events.

  • If your package is lost or damaged in transit, please contact us immediately at contact@suncoresystems.com.

Wrong Address Disclaimer

  • Customers are responsible for providing the correct shipping address.

  • Orders shipped to an incorrect address due to customer error are not eligible for free reshipment.

International Shipping (if applicable)

  • International orders may be subject to customs duties, taxes, or fees imposed by the destination country.

  • These charges are the customerโ€™s responsibility.

Contact Us

For shipping questions or concerns, please reach out to us at:
๐Ÿ“ง contact@suncoresystems.com